Privacy Policy of ORION AV (Pty) Ltd

            Last updated: 26 August 2025

            At Orion Audio Visual, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal                    information when you interact with our website, services, or advertising. By using our website, you agree to the terms outlined here.

  1. Company Identification

           Business Name: Orion Audio Visual

           Website: www.orionav.co.za

           Registered Address: Address : Unit 12, Alphen Square North, Corner 16th Road & George Road, Randjespark, Midrand, 1685

           Contact Details: (+27) 11 314 0040

         *Orion Audio Visual is the responsible party for processing and protecting any personal data we collect.

 

  1. What Data We Collect

            We collect information in two ways:                                   

  • Information you provide directly

           When you complete forms on our website, register for events, request a quote, or sign up for newsletters, we may collect details such               as your name, company, email address, phone number, and any additional information you choose to provide.

  • Information collected automatically

           Through cookies, analytics tools, and tracking technologies, we may collect data such as your browser type, browsing activity,                           referring/exit pages, and advertisement engagement history.

 

  1. How We Use the Data
  • We process your personal information for purposes such as:
  • Responding to inquiries, requests, or service needs.
  • Sending newsletters (only subscribers), promotional emails (only subscribers),and remarketing campaigns (public).
  • Running social media advertising campaigns (LinkedIn, Facebook, Google) that may use your data for audience targeting and advertisement performance optimisation.
  • Conducting analytics to improve our website, marketing strategies, and customer experience.
  • Fulfilling legal or contractual obligations.
 
 
  1. Sharing of Data

           Your information may be shared with trusted third parties only where necessary, including:

  • CRM systems and email marketing platforms used to manage communication.
  • Analytics providers (e.g., Google Analytics, LinkedIn Insight Tag).

           Advertising and remarketing networks, including social media platforms such as LinkedIn and Facebook which may use                                       data for targeted advertising and conversion tracking.

          We do not sell personal data to third parties.

 

  1. Cookies & Tracking

           Our website uses tracking technologies to:

  • Enhance your browsing experience.
  • Measure and improve advertising performance.
  • Enable remarketing and targeted ads on platforms such as LinkedIn, Facebook, and Google.
  • Third-party platforms may also set cookies or use tracking pixels (e.g., LinkedIn Insight Tag, Facebook Pixel) to collect information on how you engage with ads.

           For more details, see LinkedIn’s Cookie Policy and Facebook’s Cookie Policy

          You may adjust your browser settings to refuse cookies or manage your consent preferences.

 

  1. Legal Basis & Consent

           For EU/UK users, we process personal data under GDPR based on consent (e.g., marketing, cookies) or legitimate interest (e.g.,                           responding to inquiries, analytics).

           For South African users, we comply with the Protection of Personal Information Act (POPIA), ensuring lawful, fair, and transparent                         processing.

 

  1. User Rights

           You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for marketing communications at any time.
  • Opt out of targeted ads or tracking technologies.
  • Request details on how your data has been processed.
 
 
  1. Data Retention

           We keep personal information only as long as necessary for business, legal, or contractual purposes. Retention periods vary                               depending on the type of data collected. When data is no longer needed, it will be securely deleted.

 

  1. Security

           We use industry-standard measures to safeguard your personal information, including encryption, secure servers, and restricted.                     access to authorised personnel only.

 

  1. Updates to This Policy

           We may update this Privacy Policy from time to time. All changes will be posted on this page with a new “Last Updated” date.                             Where significant changes occur, we will notify users directly when possible.